Study of Success Factors: NEWPIN (New Parent Infant Network) Program
Nucleus was engaged to identify success factors in a new program for women and children (NEWPIN), to be used to support negotiations with government to extend funding for an innovation showing early signs of success. The study accessed a range of existing research, data and reports relevant to the program and, with client consent, child and parent progress reports. The methodology included detailed case studies, client interviews and member focus groups, interviews with professionals from specialist services, and questionnaires. The study provided evidence that positive outcomes are more likely to be achieved if immediate and regular support and advice is available to parents.
Development of a Resource Kit to Support Choice and Control
Objectives for this project included to identify best practice approaches and strategies to promote an environment which empowers the individual with disability in decision-making about their own lives and the operation of their household. The project report contains a suite of action-oriented, practical strategies for service providers, residents, families and others that are easily accessible and can be embedded into service practice, making use of a series of illustrative case studies to demonstrate key points
Case Management Across the Alcohol & Drug Sector (ACT)
ACT Health commissioned Nucleus to identify and analyse the understanding and implementation of case management across the Alcohol and Other Drugs (AOD) sector in the Australian Capital Territory. The study provided information to support the sector to make progress towards providing a more integrated and effective service to clients through the development of coherent case management definitions and practices.
Review of provision of dialysis services: Greater Western Area Health Service
The purpose of this review was to determine the current and future needs of residents living in the Shires of Wentworth and Balranald in Western NSW and the most efficient and effective delivery model for dialysis services. Work undertaken included mapping service delivery, identifying factors that impacted the quality, effectiveness and efficiency of service delivery, and investigation of options for improving service provision across a large, remote area including significant proportions of people of Aboriginal descent.
People Matter Survey – State Services Authority
The People Matter Survey is conducted annually in Victorian public sector organisations to measure application of Conduct and Employment Principles amongst public sector employees. The survey also provides information about level of job satisfaction, stress in the workplace and other climate issues such as leadership. Nucleus was engaged to collect and disseminate information on better practice approaches to the conduct of People Matter and the utilisation of survey findings to make positive change. This included development of a series of case studies to illustrate how survey results had been used to support strategic human resources objectives and consultation with key stakeholders to review effectiveness of the model, good practice and success factors.
Regional Youth Database - Department of Human Services
Nucleus was engaged to compile socio-demographic and socio-indicator data for young people, 12-24 years of age, in the Barwon-South Western Region of Victoria. The report drew data from a range of sources and covered population characteristics such as cultural diversity, education attainment, employment, income, health, housing and crime. Data was broken down into provincial towns/cities and local government areas and used to support youth services planning across the entire region.
Organisational Skills Audit
A critical result area in the Department of Health and Family Services' corporate plan is ensuring it has the necessary skills, people and culture to achieve the government’s agenda. To facilitate this, Nucleus undertook a skills audit across key sections and groups of staff to identify skill gaps and professional development priorities. A combined online and field-based methodology was used to collect and report information to assist management to target training, development and recruitment strategies.
Review of Information Resources Available to Carers
The Carer Information and Support Program is one of a number of Australian Government initiatives designed to support and assist relatives and friends caring for people at home who for reasons such as chronic illness, frailty and disability are unable to care for themselves. The program recognises that carers need continuing access to adequate information and advice on their caring role and about the services and assistance they can obtain. Within this program and on behalf of the Carers Association of Australia and the Department of Health, Nucleus undertook a review to identify information resources and materials available to carers, assess them for suitability and appropriateness for carers, and establish a database to provide information on their availability.
Prevention of Abuse and Neglect of People with Disability
This project began with a thorough review and critical analysis of research and practice in comparable human service sectors in Australian and overseas. This analysis informed the development of a set of key principles for an effective abuse prevention framework that may be tailored to best-fit conditions across States and Territories, population and program types. The Framework fully documents mechanisms and examples of practice to assist effective abuse prevention in the provision of services for vulnerable adults and children.
National Consultations, Market Research and Community Case Studies for the Commonwealth Child Care Advisory Council
This project involved a mix of consultation activities designed to inform future development of the child care system in Australia. Activities undertaken included service mapping; identifying local employment trends and child care needs; interviews and meetings with key informants and community representatives; public forums and street interviews; focus groups with childcare workers and service managers; and a national survey of parents and child care professionals. Reporting included full quantitative analysis as well as community case studies in nine diverse communities across six states/territories.